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Return & Exchange
  • The products which has delivery time of 15 to 25 Days are all on made to order. In these products we can do customization but no return/refund will be entertained under any circumstances. Sonoor offers you a 30 DAYS EXCHANGE POLICY, where you can exchange the product within 30 days of receipt. Just email us your concern at sonoorjewels@yahoo.com and you will get a prompt reply from us.

  • We assure you the best quality control and inspection standards. We use credible courier services like UPS, FedEx, Aramex, and DHL. However in case of any damage during the transit, Sonoor takes full responsibility and will exchange the product within the earliest possible timeframe.

  • Incase of returns, we will issue a store credit which can be utilised anytime for your future purchase. However we will not be able to issue any refunds.

  • Sonoor trusts and has faith in its customers for making its online venture successful.

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